Dispatch

Communications Center

The Baldwin Park Police Department Communications Center serves as the first point of contact for emergency calls to both the Police and Fire Departments. Baldwin Park Police Dispatchers are dedicated to the safety and well-being of anyone who visits, works, or resides in Baldwin Park. Our bi-lingual team is committed to providing swift, composed, and efficient responses—whether for emergencies or other service requests.

Our Communications Center handles police dispatch and seamlessly transfers fire and paramedic-related calls to the Los Angeles County Fire Department. Staffed by a team of nine highly trained Communication Dispatchers, we operate 24/7, ensuring round-the-clock support and assistance to the community.

The Baldwin Park Police Department Communications Center is available via telephone for emergencies at 9-1-1, and also via text message by texting 9-1-1. For non-emergency requests please contact our Communications Center at 626-960-1955.

Responsibilities

We are responsible for:

• Data entry in the Justice Data Interface Controller (JDIC) system, such as:
  • Missing persons
  • Stolen property
  • Stolen vehicles
  • Various other data entries
• Keeping track of officer activity via a computer-aided dispatch system

We are also responsible for knowledge of basic laws, jurisdictional boundaries, and various Municipal Codes and for the routing of information and calls for service to other various departments within the city.